Symantec endpoint protection 12 clients not updating
If this command results in either a network time-out or a failure to resolve the address, communication is being blocked between your network and Symantec servers.If you have firewalls or proxies in your network environment, whitelist the required URLs.
File may be saved as .zip, please rename the file to when the download is complete.
Move the file previously downloaded into this folder (or the relevant folder for the installation) C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming File will be processed, and within a few minutes virus definitions will be updated on the EPM Console and to the respective clients.
Click “Refresh” on the Console home page, if this is not the case.
Disable content caching and AV scan in the proxy for those connection to avoid corruption of the definition files.
Step 7) Monitor System Allow 24 hours to verify that Live Update is now working properly.
The file should be in one of these locations: C:\Documents and Settings\All Users\Application Data\Symantec\Live Update C:\Program Data\Symantec\Live Update At the beginning of each Live Update cycle, the Live Update version will be shown. Please proceed to Step 4, if the correct version is shown.